Privacy policy

Last Updated : 7th July 2019


Bioepic Ltd ("Bioepic") respects your right to privacy. This Privacy Notice explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights. This Privacy Notice only applies to personal information that we collect through our website at epichealth.io ("our site").

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.

Quick links

We recommend that you read this Privacy Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Privacy Notice, then you can click on the relevant link below to jump to that section.

  1. Quick links
  2. What does Bioepic do?
  3. What personal information does Bioepic collect and why?
  4. Who does Bioepic share my personal information with?
  5. Legal basis for processing personal information
  6. Cookies and similar tracking technology
  7. International data transfers
  8. Data retention
  9. Your data protection rights
  10. Security
  11. Updates to this Privacy Notice
  12. How to contact us

What does Bioepic do?

Bioepic is a medical research company, headquartered in the United Kingdom which aims to use its research program to help millions of people around the world manage conditions such as diabetes, cardiovascular disease and atrial fibrillation more accurately. Bioepic intends to help make managing health easier.

For more information about Bioepic, please see the “About Us” section of our Website at epichealth.io/about.

What personal information does Bioepic collect and why?

Certain parts of our Website may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details in order to register your interest in being notified about the launch of our mobile app and other website updates, to subscribe to receiving marketing communications from us, and/or to submit enquiries to us. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Who does Bioepic share my personal information with?

We may disclose your personal information to the following categories of recipients:

  • to our third party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Website), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information
  • to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
  • to an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice;
  • to any other person with your consent to the disclosure.

Cookies and similar tracking technology

We use cookies and similar tracking technology (collectively, "Cookies") to collect and use personal information about you. Please see our Cookie Notice for more information on our use of cookies, and how you can manage your cookie preferences.

International data transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.

Specifically, our Website servers are located in the EEA, and our group companies and third party service providers and partners operate in the EEA and US. This means that when we collect your personal information we may process it in any of these countries.

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Notice. These include implementing the European Commission’s Standard Contractual Clauses and engaging Privacy Shield certified service providers.

Further information about safeguards in place can be provided on request.

Data retention

Generally we retain the personal information we collect from you when you register your interest in the App for 12 months. If we use your data for marketing purposes, your data will be retained for three years from the date of your last interaction with us or our product. In addition, where we have any other ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements) this period may also be longer. However, where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements) this period may be longer.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your data protection rights

You have the following data protection rights:

  • If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the “How to contact us” heading below.
  • In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “How to contact us” heading below [link].
  • You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under the "How to contact us" heading below.
  • Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Security

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. Specific measures we use include, but are not limited to; encryption of data at rest and in transit for all personal data, role based access management to control access to such data, periodic review of information security procedures and processes, logging and auditing of activity across systems storing such data. If you have any questions, please contact us using the contact details provided under the "How to contact us" heading below.

Updates to this Privacy Notice

We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.

You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.

How to contact us

If you have any questions or concerns about our use of your personal information, please contact us using the following details: privacy@epichealth.io.

The data controller of your personal information is Bioepic Ltd, which is registered with the ICO (UK) with registration number ZA138081.