Terms and conditions

Last Updated : 7th July 2019

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

What is in these Terms and Conditions?

These Terms and Conditions ("Terms") tell you the rules for using our website, www.epichealth.io ("our site"). Please note that other rules may apply to your use of our site (as set out below).

Click on the links below to go straight to more information on each area:

  1. What is in these Terms and Conditions?
  2. Who we are and how to contact us
  3. By using our site you accept these Terms
  4. There are other terms that may apply to you
  5. Do not rely on information on this site
  6. We are not responsible for websites we link to
  7. Our site is only for users in the UK and in India
  8. How you may use material on our site
  9. Uploading content to our site
  10. Rights you are giving us to use material you upload
  11. Rules about linking to our site
  12. How we may use your personal information
  13. We are not responsible for viruses and you must not introduce them
  14. User-generated content is not approved by us
  15. How to complain about content uploaded by other users
  16. Our responsibility for loss or damage suffered by you
  17. We may make changes to these Terms
  18. We may make changes to our site
  19. We may suspend or withdraw our site
  20. Which country's laws apply to any disputes?

Who we are and how to contact us

www.epichealth.io is a site operated by Bioepic Ltd ("we" or "us"). We are a limited company, registered in England and Wales under company number 09150096 and have our registered office and our main trading address at The Dorset Ale Storehouse, 8 Wye Street, Hereford, United Kingdom, HR2 7RB. Our VAT number is GB210547642.

To contact us, please email contact@epichealth.io.

By using our site you accept these Terms

By using our site, you confirm that you accept these Terms and that you agree to comply with them.

If you do not agree to these Terms, you must not use our site.

We recommend that you print a copy of these Terms for future reference.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms and other applicable terms and policies (as set out in the "There are other terms that may apply to you" section), and that they comply with them.

There are other terms that may apply to you

These Terms refer to, and incorporate, the following additional terms and policies, which also apply to your use of our site:

Do not rely on information on this site

The content on our site, including information relating to medical and health conditions, products and treatments, is provided for general information only. It is not intended to amount to advice on which you should rely, or replace a consultation with a healthcare professional; it is not to be construed as medical or health-related advice. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

You should never disregard obtaining medical advice or delay obtaining medical advice because of something you have read on our site, and you should not use the information contained on our site for diagnosing a health problem or taking any medication.

Although we make reasonable efforts to update the information on our site, our site is provided on an "as is" and "as available" basis. We make no representations, warranties, undertakings or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. If you decide to visit any such external link, you agree to do so at your own risk. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources; that content may change, be moved or removed entirely.

Our site is only for users in the UK and in India

Our site is directed to people residing in the United Kingdom and in India. We do not represent that content available on or through our site is appropriate for use or available in other locations.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and of the material published on it. Those works are protected by intellectual property rights, including copyright, under laws and treaties around the world. All such rights are reserved.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, or otherwise contribute to our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant and undertake that any such contribution does, and shall continue to, comply with those standards and applicable laws, and you will be liable to us and indemnify us for any breach of that warranty and undertaking. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights to your content, but you are required to grant us, and other users of our site, a limited licence to that content. The rights you license to us are described in Rights you are giving us to use material you upload section.

We also have the right to disclose your identity to any third party who is claiming or alleging that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights or of their right to privacy, or is defamatory, or otherwise infringes their rights, or is in breach of any law or regulation.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy. You are solely responsible for securing and backing up your content.

Rights you are giving us to use material you upload

When you upload or post content to our site, you grant, at no charge and without the need to attribute the content to you, the following rights, irrevocably, in perpetuity and worldwide, in relation to that content:

  • to us: the right to store, copy, display, distribute to third parties, and otherwise use such content for any purpose; and
  • to other users of our site: the right to refer to, cite or link to your content in their comments.

You hereby confirm that the rights in such content granted to us shall not be deemed to have lapsed if we do not exercise the rights for any period.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to link to or make any use of content on our site other than that set out above, please contact us.

How we may use your personal information

We will only use your personal information as set out in our Privacy Notice.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site, any content on it, nor information or software linked to from our site, will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision you may be committing a criminal offence under the UK Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms, or as comments on our blogs. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

Our role is that of an ‘intermediary’ that provides a communication platform for you to post blog comments, bulletin board messages and chat messages on the site. We do not initiate, nor routinely monitor, screen, modify, verify or approve the content posted by users on our site, and neither do we have any legal obligation to do so. We do not have actual or specific knowledge of user generated content on our site. We will be entitled to remove any content that contravenes our Acceptable Use Policy as soon as we become aware of it. 

We have no responsibility and / or liability in respect of any user generated content on our site, including for intellectual property rights infringement, defamation, obscenity or any other violation under applicable law.

How to complain about content uploaded by other users

If you wish to complain about content uploaded by other users, please contact us.

Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud and/or fraudulent misrepresentation.

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

To the extent this is permitted by law, we have no liability to you for loss of your data or personalisation settings, monetary loss, or any loss or damage arising out of your reliance on or use of content on our site, inability to use our site, the conduct of any user on our site, unauthorised access to, or alteration of transmissions or data, malicious or criminal behaviour, or technical or other operational lapses on our site, viruses on the site that affect you, third party websites linked in our site, or use of our site in contravention of our Acceptable Use Policy.

If you are based in India, please also note that:

  • Neither we nor any third party is liable for the deletion, loss, mis-delivery, timeliness or failure to store or transmit any features or other aspects of the services offered on the website, or your personalization.
  • To the fullest extent permitted by law, we are not liable for any indirect, remote, punitive, special, incidental, consequential, or exemplary damages (including, without limitation, loss of business, revenue, profits, goodwill) arising out of or in connection with our site, even if we have previously been advised of, or reasonably could have foreseen, the possibility of such damages, however they arise, whether in breach of contract or in tort (including negligence).

We may make changes to these Terms

We amend these Terms from time to time. Every time you wish to use our site, please check these Terms to ensure you understand the terms and conditions that apply at that time. By continuing to use or access our site, you confirm that you accept the Terms as they appear here at the relevant time.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities. This may include withdrawing certain functionalities or information.

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business or operational reasons.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us.

If you print off, copy or download any part of our site in breach of these Terms, your right to use our site will cease immediately and without prejudice to our other rights and remedies, you must, at our option, return or destroy any copies of the materials you have made.

Please also refer to our Acceptable Use Policy.

Which country's laws apply to any disputes?

Please note that these Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.